Exam Day User Guide - NCCT

Login

  • Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.    

     
  • If you already have an account, please enter your credentials and click Login.    

Start Exam

  • On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.    

      
    Note: The start exam button will be enabled only 15 minutes before the scheduled time.

Adding ExamLock Lite - Extension

  • If you have not installed the Examlock Lite extension, here you will get a pop-up to install the extension before proceeding to start the exam. Please ensure you have installed and are ready to proceed with your exam.
  • Click the Click here link provided on the pop-up to install the extensions to the browser.  

      
  • Now, the Extension window opens to add the Examlock Lite extension. Click Add to Chrome.  

      
  • Click Add Extension to confirm, enabling your browser to be exam-ready for the fair proctoring session.  


    Note: You can uninstall the extension as soon as you have completed the exam. 
     
  • A pop-up confirmation shows up that Examlock Lite has been added to your browser.   

     
  • If any other extension is detected, ensure to disable it before proceeding. You will see a dialogue box to uninstall your other extensions. Click Uninstall if you receive the notification to uninstall another extension.   

     
  • As you click Uninstall, disable/remove all other extensions from the Extension window at the time of your exam session. Use the toggle to disable your other extensions.   


    Note: After completing the exam, the Examlock Lite extension will be automatically uninstalled. Also, you can follow the same steps as above to visit the extensions section and remove it after your exam. You may also enable/install your other extensions on completion of your exam.
     
  • Once the extension is installed. Click the Start Exam button again and proceed.
  • Review the Acknowledgement, check the boxes, and click Okay to proceed.    

     
  • After acknowledgement, the Examination Rules appear. Review and click Next to proceed.    

     
  • Read any special instructions provided; if none are given, review the Terms and Conditions. After reading, check the box to agree to the Terms and Conditions. Then, click "Start Exam" to begin.    

       

System check

  • After clicking Start Exam, a system check will run before proceeding. The screen displays the hardware, software, browser, and network system configurations. Please click System Check to view the detailed process. You can also check these links for camera and microphone permissions: Chrome Permissions, Edge Permissions, and Firefox Permissions.    

     
  • Click the View Icon placed next to the Hardware Configuration heading. It shows the camera and audio functioning. Follow the displayed instructions to verify these configurations.    

     
  • Click the View Icon placed next to the Network Configuration heading. It shows the bitrate levels of the audio and video.    

     
  • Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.    

Onboarding

Sharing Your Screen

  • By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.    

     
  • The status in the control panel shows waiting for the onboarding agent, and once the OBA (Onboarding Agent) is connected, you will be able to see them in the control panel.    

ID Verification

  • To start the ID verification steps, A consent message will be displayed in the control panel to provide consent for the ID verification. 
  • Select the checkbox and click I agree to provide consent for verifying your ID.    

     
  • Your ID verification has started.    

     
  • Hold your photo ID in front of the camera and wait until the OBA verifies it.    

Face Verification

  • To begin the face verification steps, a consent message will be displayed in the control panel to provide consent for the face verification. 
  • Select the checkbox and click I agree to provide consent for your face verification.    

     
  • As directed by the OBA, look directly into the camera while a photo of your face is taken.    

Exam360 and Room Scan  

  • Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the app on your phone, and place your phone as suggested by the OBA so they can see your entire testing area, including your computer.    

     
  • Next, select the checkbox and click "I agree” to provide consent for a room scan.    

     
  • Follow the room scan procedure as directed by the onboarding agent.    

     
  • Once the required verification process is completed by OBA, you will be transferred to a proctor.
  • As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.    

Proctoring

  • After you are connected to the proctor, the test console screen appears. When the test login screen appears, wait for the proctor to share the test login details, and enter them to proceed with the exam.
  • Inform the proctor after completing the test and click Exit on the banner. 

     
  • After completing the test, click the “I agree, show my Exam Score Report” button to view the Exam Score Report. 

     
  • After viewing your exam score, click the “Click here to exit your exam and close this window” button to exit your exam at the bottom of the page. 

     
  • Next, end your session, open the drop-down menu provided at the top,
    • You can view the remaining proctoring time displayed in the center. 
    • Select the Information icon to view exam details. 
    • Select the Hand icon to raise your hand and contact the proctor during the exam. 
    • Check the Wi-Fi icon to view your network connectivity status. 
    • Click Finish Test to end the proctoring session. 


        
    • After completing the exam, the Examlock Lite extension will be automatically uninstalled. Also, you can follow the same steps as above to visit the extensions section and remove it after your exam. For information Refer Adding Examlock Lite – Extension. 

Support

  • If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on ExamRoom.AI.